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Online reputation management

The vast majority of consumers use internet searches to research businesses prior to making a purchase decision.

The importance of a good online reputation

Online recommendations are often the first impression of your company. Increasingly we find that a vindictive poor review of a company can adversely affect engagement. Reviews left on sites such as TripAdvisor, Google, Trustpilot etc significantly sway potential customer decisions.

It is important not to ignore poor reviews, meet them head on and address/mitigate them.

Our Online Reputation Management (ORM) service builds your positive online reputation to attract prospective consumers. Our job is to ensure that online recommendations fairly reflect the quality of your business by being fair, factual and up to date while mitigating the outdated and misleading.

We can mitigate negative online reviews, gain positive reviews and repair your online presence.