Connaught provides IT support services to organisations across all time zones. We offer “follow the sun” support that allows you to make service calls 24/7/365.
Our services allow organisations to extend their existing in-house IT teams or a completely outsource the IT department for organisations having no internal resource.
We act as your IT Department providing you with skilled and experienced IT professionals who know your business. We are independent and can offer your business experienced and impartial advice on all aspects of IT including infrastructure, network installations, future planning.
Our IT Helpdesk works as a natural extension of your business wherever you are.
Identifying problems and potential areas of risk 24/7/365
Minimise potential software, OS and application vulnerabilities
Experts in Office 365 and providing integration with your business environment
Installation and support of multi-line phone and video conferencing systems
IT support engineers onsite at your premises. An instant IT department managing your systems.
IT support engineers offering telephone support matching your business hours.
IT Support engineers who log in remotely to your computers to problem solve and fix problems.
IT engineers offering support via email, available for the hours your business require.
24/7/365 IT monitoring for your systems. We can proactively fix or notify you of problems as they arise.
Our IT engineers keep your IT patched to latest stable release and keep Anti-virus applications up to date.
We can monitor your IT Systems health and availability; servers, computers, routers and network
Proactively Monitoring your IT Systems alerts us to IT problems and allows us to fix them before they affect your ability to run your business. We can look at everything from operating system updates to memory overload.